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3PL, E-commerce marketing, Ecommerce, Help & FAQ, Order fulfillment Jul 11,2022

Easyship VS SFC Service : Which Is Your Best E-business Fulfillment Partner?

As e-commerce fulfilment plays an important role in cross-border e-commerce business, new order fulfillment options are emerging almost every day. However, the only thing that e-commerce sellers care about is whether their orders can be delivered intactly to the buyer at an affordable price. Therefore, they generally entrust third-party order fulfillment companies to help them choose the best options. 

When it comes to China order fulfillment centers, you may think of Easyship and SFC Service, both of which are excellent ecommerce fulfillment & shipping solution providers. Since each has its own strengths, this article will analyze their services in detail to help you make the right choice.

Comparison content:

I. Basic Information of Easyship and SFC Service.

II. Comparsion of Major Fulfillment Services.

  1. China Warehousing Service
  2. Inventory Management
  3. Packaging Services
  4. System Supports
  5. Global Shipping Services
  6. Brand Tracking Page
  7. Customer Support

III. Price Comparsion of Easyship and SFC Service

IV. Choose Easyship or SFC Service as Your E-business Fulfillment Partner?

I. Basic Information of Easyship and SFC Service.

1.Easyship

Easyship, founded in 2014, is a all-in-one shipping platform for global eCommerce. It acts as a bridge that connects sellers and marketplaces to couriers. The company has a multinational team with offices in Europe, the United States and Asia. Easyship can connect your online store, pick and pack your orders, and ship them to your customres.

2. SFC Service

SFC Service, founded in 2007, is a leading tech-powered cross-border e-commerce fulfillment company in China.  SFC Service offers warehousing, picking and packing, kitting & assembly and the end-to-end global logistics services for over 100,000 cross-border ecommerce sellers, crowdfunding creators and dropshipping businessmen.  At present, SFC Service develops 60+ logistics channels, and its global logistic service covers 220+ regions worldwide. With the one-on-one help of a professional customer manager, every sellers can get a custom solution.

II. Comparsion of Major Fulfillment Services.

1. China Warehousing Service

  1. Location

SFC Service’s warehousing centers are located in Mainland China (Shenzhen and Yiwu), while Easyship’s warehouse is located in Hong Kong, China. So you have more warehouse address options in SFC, and you can shorten your shipping distance and shipping costs by choosing the nearest warehouse.

2. Warehousing management

Both Easyship and SFC Service provides warehousing management services for their customers. They all support API integration, stock allocation, stock alerts, and cusom packaging. The only difference is that SFC can provide free value-added services such as quality inspection and bundling services.

3. Response time

SFC Service’s China warehouses are self-owned so it can directly responds to customer needs. While Easyship’s warehouse is provided by a third party company, which requires multi-party connection and long time customer response.

4. Warehousing fees

Most fulfillment centers charge storage costs according to the storage area on a daily basis, and Eayship is the one take this way to charge their customers. SFC Service provides 30 days free warehousing services (storing and SKU management) for new customers, and provides competitive price for customers who need to extend the warehousing time.

2. Inventory Management

Both Easyship and SFC Service have rich experiences in inventory management. You can connect your online store with Easyship’s or SFC Service’s system, which will auto sync all your orders. You can manage all your operations from a central dashboard — even with stores and suppliers in different locations. Inventory levels are automatically updated and you can get timely inventory alerts to avoid inventory shortages.

3. Packaging Services

SFC Service can custom packaging to delight customers and help entrepreneurs develop their brands.

  1.Various packaging materials

SFC Service provides unbranded packaging boxes, bubble film, corner guards, packaging tape, etc. For some fragile products, we will recommend reinforced packing.

2. Transparent packaging fees

There are no hidden fees, and you can view the detailed cost of storage, picking and shipping in SFC system. SFC Service can custom brand packaging, and there are no minimum order quantity requirements. In addition, it provides ancillary and simple product assembly and other value-added services.

Above all, Easyship has no packaging service, so you have to pack products bu yourself. Although Easyship provides useful packing guidance to help you, it is not as convenient as SFC Service.

4. System Supports

Both Easyship and SFC Service provide a simple, intuitive and efficient transportation software interface. Easyship’s system is simpler and easier to operate. SFC Service’s system has too many functions, so it is very complicated.

Both of them offer proprietary software that simplifies order management by replacing the complex forms common in manual systems with simple automation features.

5. Global Shipping Services

SFC Service covers more than 200 countries and regions, including emerging markets and remote areas, with DDP/DDU services and customs clearance services. While Easyship only covers six countries: the US, Canada, Hong Kong, Singapore, Australia and the UK. The logistics options of SFC are very limited (only express, post, SF), while SFC Service has a variety of logistics options.

In addition, Easyship is limited to one country per user account. If you plan to ship from more than one starting point, you need to create an account for each starting point. SFC Service, on the other hand, only needs to register an account to ship around the world.

6. Brand Tracking Page

Both Easyship and SFC Service offer customers customize tracking pages to match their brand. By this way, customers can track their packages under your brand, which in some degree will improve your brand awareness and brand reputation.

SFC Service also provides customers with a simple copy and paste template to implement order tracking widgets anywhere on their website. This will allow entrepreneurs to quickly check order status with a single click. Your customers will never have a reason to leave your site to double-check their order!

7. Customer support

Both Easyship and SFC Service offer exceptional and thoughtful customer service to entrepreneurs, the customer service teams answer questions and provide assistance 24/7 hours.

Easyship runs a comprehensive knowledge base, which covers all the topics to start your businesses. If you encounter a problem that is not included in the help center, you can submit the a request form. But Easyship does not provide customers with any means to contact them directly for urgent enquiries, so it will take a while for you to get a response. While their support teams are often helpful, the waiting time is too long.

SFC Service has real-time chat and one-on-one customer support. Each customer is assigned a personal manager when they sign up, so you can be assured of a quick, relevant and practical response when you encounter a problem. No need to worry about daily logistics management operations. The customer can refer the problem to the account manager, who takes care of the details while the customer focuses on business.

III. Price Comparsion of Easyship and SFC Service

1. Storage Costs

SFC Service storage costs are cheaper. There is no minimum consumption limit and deposit limit of Easyship. It provides free pickuping services for its customers. The 30 days free warehouse rental fee and SKU management fee are friendly to sellers, which greatly reduces the cost of fulfillment.

2. Which One Is Cheaper?

On the whole, SFC Service is cheaper than Easyship since entrepreneurs who ship more than 500 orders per month in Easyship shall pay an offer of $29 every month for the subscription plan, while SFC Service’s custom fulfillment solutions are free of charge.

In addition, Easyship’s customer support service charges by tier on a monthly basis, while SFC Service charges based on actual products and actual days.

IV. Choose Easyship or SFC Service as Your E-business Fulfillment Partner?

Both Easyship and SFC Service are satisfactory functional platforms. Easyship offers a variety of integrations and benefits for first-time users, making it an attractive fulfillment solution. But SFC Service offers more services and has wide coverage of more than 200 countries. SFC’s fulfillment services are richer and cheaper. SFC Service will be a better fulfillment partner in China based on its services and fees.


by Winnie
3PL, Ecommerce Mar 9,2022

Impacts On Order Fulfillment Shipped From China To Europe by 2022 Russian Invasion

Recent days, the world’s eyes have been attracted by Russia’s invasion of Ukraine since the sudden outbreak of Russian invasion not only brought serious impact to Russia’s and Ukraine’s economy, politics and culture, but also to the European economy. What’s worse, the mutual sanction between the big powers bring fatal shocks to product fulfillment shipping from China to Europe, and the air transportation in particular. Then we will reveal the impacts of order fulfillment shipping from China to Europe under Russia-Ukraine war (impacts on air transportation).

2022 Russian Invasion Of Ukraine

I. Why Is Product FulfillmentShipping From China to Europe Affect By Russia-Ukraine War?

From the outbreak of Ukraine crisis in 2014 to the 2022 Russia-Ukraine war, the fundamental reason is the eastward expansion of NATO. If Ukraine joins NATO, Russia will lose its last barrier. So when it comes to Ukraine’s entering into NATO, Russia will not back down. The Russia-Ukraine war strained the relations between Russia and European countries, and affected all aspects of Europe to a certain extent.  

Under the impact of the COVID-19 in the past 1-2 years, Europe adopted loose monetary policies and inflation soared. The Russia-Ukraine crisis led to further increases in food prices and international energy prices, which intensified the inflationary pressure in Europe and the United States. The outbreak of the 2022 Russia-Ukraine war affected the security and stability of European region, make a heavy blow to consumer consumption and business investment confidence in European countries, and causing the European economy fall into recession.

As a result, the purchasing power of the European people decreased, the order fulfillment  shipping from China to Europe decreased, and the logistics solutions provides order fulfillment reduced. In addition, the continuous war hinders the logistics channel and distribution speed, and the delivery time was prolonged. After the outbreak of the Russian-Ukrainian war, major countries imposed severe economic and financial sanctions on each other, restricting the import and export of crude oil and other resources, and prohibiting flight routes from sanctioned countries, making order fulfillment to Europe difficult.

Russian-Ukrainian war

II. How Did Russian Invasion Impact Product Fulfillment Shipping From China to Europe?

1.Less Orders Are Shipping From China to Europe

As the Inflation surged in Europe, and the Russia-Ukraine war has affected the security and stability of Europe regions, so the overall purchasing power of the European people has been slightly affected. Besides, flights shipping from China to Europe that routed through Ukraine have been detoured, and the delivery time is prolonged, so there orders shipping from China to Europe reduced.

2. Freight Rates Rise In Order Fulfillment Shipping From China to Europe

Affected by the Russia-Ukraine war, European countries, the United States and other countries imposed corresponding economic sanctions on Russia, restricting Russia’s export of oil, natural gas and other energy raw materials. As one of the world’s major energy exporters, the energy export restriction lad to the rise in European energy prices, and European logistics costs will rise accordingly. Brent crude is now increased 42% from around $70 in December 2020 to around $100 in February 2022, it’s estimated that the freight rates will be increased in near.

In addition, some flights were temporarily canceled due to the COVID-19, the amount of export Nucleic acid kits has occupied most of the market space, leading to the shortage of flights, and the air freight rate rose frequently.

3. Delivery Time Of Order Fulfillment Shipping From China to Europe Are Unsteady

Since the 2022 Russian Invasion of Ukraine, the sojourn time of flights transferred in Europe increased by 43%, further suggests that the war had done massive disruption to Order Fulfillment Shipping From China to Europe. The order fulfillment has frequently been interrupted by the war, such as the sojourn time in European ports seeing a 25% increase for exports, and the sojourn time of transshipment cargo increased 43% in particular. 

III. How Did SFC Respond To The Impacts on China Fulfillment Shipping from China To Europe?

SFC is one of the largest China fulfillment centers, it has 15+ years experience in the cross-border e-commerce logistics industry, thus forming a sound order fulfillment system and accumulating rich experience in emergency response. It developed 60+ logistics lines and its business scope covers 220+ countries and regions around the world. Then how did SFC respond to the impact of the Russia-Ukraine war on order fulfillment shipping from China to Europe?

 At the beginning of the Russia-Ukraine War, SFC predicted the impact of the war on order fulfillment shipping from China to Europe in advance and took corresponding measures. During the Conflict between Russia and Ukraine, SFC informed the potential impact of the conflict and promoted the logistics route taking off from Hong Kong, with a small orders transferred in Russia. Due to the fast shipping time of SFC shipping from China to Europe, there are fewer orders on the way. In-transit orders mainly take off from Hong Kong and will not be affected due to different routes. For the upcoming orders, SFC has immediately informed customers and provided flight transfer plans. For the flights that transfer in Russia before, diversion can be changed to ensure the delivery rate and delivery time.

 With a large number of routes, SFC can provide customized logistics solutions and packaging solutions according to customers’ budgets, so it can solve customers’ worries about the rising freight costs.

In a word, the Russia-Ukraine war will bring shocks to order fulfillment shipping from China to Europe, but it will not have a great impact on the normal transportation of SFC fulfillment center. To get SFC’s logistics solutions, please click: https://www.sendfromchina.com/get-a-quote to get a free quote.

by Winnie
Ecommerce Feb 24,2022

Start Dropshipping Business in Ecommerce Platforms Or Independent Sites?

As dropshipping model requires no inventory, low cost, fewer management requirements, and it is very easy for novices to get started, thus dropshipping business becomes more and more popular. There are mainly two models to conduct International dropshipping business. One is through eBay, AliExpress, Amazon, Wish and other third-party E-commerce platforms, and the other is through the independent sites such as shopee. However, starting Dropshipping Business in ecommerce platforms or independent sites is still a question for dropshippers.

dropshipping business

I. Introduction of Dropshipping Models

1. Third-party e-commerce platforms

Third-party e-commerce platforms are platforms that are independent of buyers and sellers. The platforms provide services for buyers and sellers through network service platforms in accordance with specific transaction and service norms, which include but not limited to supply and demand information release, transaction establishment, payment and logistics. 

Using the third-party e-commerce platforms to start Amazon Dropshipping, Ebay shipping and Wish dropshipping, you have no need to build your own web server, worry about platform security, apply and develop your own payment interface. In addition, you can share platform traffic and do search optimization on the mall platform to get more dropshipping orders.

Amazon Dropshipping

2.Independent site

Independent site is a model to establish the official website, the overall website domain name selection, visual effect style, product type, and price level of your dropshipping brand. Famous dropshipping independent site includes Shopify dropshipping and Shopee dropshipping.

Through independent site model, you need to build your own web server and hire professional technical team to maintain the security of the independent site. You need develop relevant payment modules to connect with the third-party payment platform. The traffic of your independent sites are all direct traffic, which are mainly from Google, Yahoo and other search engine. You should do search optimization on Google, Yahoo to get more dropshipping orders. 

Shopify dropshipping

II. Differences between E-commerce platforms and Independent site

1. Security

Third-party e-commerce platforms provide powerful technical support, so you have no need to worry about the security and rely the platform to solve relevant problems. While the independent site shall be responsible for the security and bear the losses arising thereof.

2. Application permissions

You can use all services provided by third-party e-commerce platforms, but you have no right to develop new products, services and applications. While the independent site can custom all kinds of products, services and applications.

3. Cost

Third-party e-commerce platforms will charge you with commission according to your sales volume, and some other procedure fees. While the independent site has no other fees except the procedure fee charged by third-party payment platforms, the credit card fees charged by banks and the exchange rate losses.

4. Focuses

Using the third-party e-commerce platforms, you shall only do research optimization in the e-commerce platform. While the independent site shall do search engine optimization in Google and other engines.

dropshipping fulfillment

III. Choose E-commerce platforms or Independent site

  1. It depends on whether your budget and sales can cover all fixed expenses. If your investment budget is high and your product is profitable, then an independent site is more suitable for you.
  2. It depends on the product type. If you sell a special product, and this special product is not suitable for sale on the third-party e-commerce platform, then an independent site is more suitable for you.
  3. It depends on your long-term goals. The establishment of an independent site is very important for establishing stable sales channels, promoting brand and cultivating enterprise culture. If you want to sell products and develop your own brand, then an independent site is more suitable for you.
  4. If you need the third-party e-commerce platform to increase the exposure of your products and increase sales revenue, the full-platform marketing is a good choices.

In addition to the above four cases, you can choose anyone that your are familiar. What’s more, you should pay attention to dropshipping fulfillment, you may get good reputation and increase order volumes with good dropshipping fulfillment services. You can click:https://www.sendfromchina.com/ to custom your dropshipping fulfillment services.

by Winnie
3PL, Ecommerce, Order fulfillment Jan 28,2022

Best Dropshipping Guide to Dropshipping Operation.

I. What Is Dropshipping?

Dropshipping is a model that sellers can rely on dropshipping platform, 3PL providers or factories to fulfill their orders generated on their e-commerce site. In the whole process of dropshipping, sellers only need establish an e-commerce platform using Shopify, BigCommerce or WooCommerce, acquire traffic and orders from channels such as Facebook ads, Google SEO and TikTo, and then turn over orders to dropshipping platforms such as AliExpress, 3PL providers such as Spocket, CJDropshipping and SFC. These dropshipping services providers will fulfill the orders.

Dropshipping Guide

II. Why Is Dropshipping So Popular?

1. Economical

Traditional e-commerce model is faced with challenges, and the cost to attract customers is getting more expensive. Thus, many traditional e-commerce platforms such as Alibaba and Pinduoduo are transformed into social e-commerce to reduce their cost.

Dropshipping, as a kind of social e-commerce, mainly attract customers through the social media. It has no limitation to order sizes and can be delivered once an order is placed. Thus sellers can save a large number of warehousing fees since there is no need to stock products in advance.

2. Convenient

Sellers need not pick & pack and ship products by themselves, they only need a computer or mobile phone to manage their website and traffic, and deal with orders and after-sale services. The dropshipping process is so convenient that sellers have more free time, hence many people turn to dropshipping.

Dropshipping Fulfillment Services

III. How To Start Your Dropshipping?

1. Establishing Your Own E-commerce Websites

If you are a cross-border e-commerce new starter, it is recommended to establish your e-commerce website by using Shopify, since Shopify has a plug named Oberlo dropshiping , with which you can manage your website easily.

If you are not a cross-border e-commerce new starter, you can establish your e-commerce website by using Shopify, WooCommerce and BigCommerce. WooCommerce and BigCommerce are more complicated to operate, you need grasp some some knowledge of website operation to backup and manage your website data, and sometimes you even need spend money to ask a technician for help.

Oberlo dropshiping

2. Directing Traffic To Your Website

After you establish the website, you should takes measures to direct traffic to your website. If your website has no traffic, it will not generate orders. Generally, playing Facebook ads, Google ads and TikTok is helpful, some other people also promoting their website and products in facebook group.

3. Suppply Chain

Sellers generally start with Shopify+Aliexpress. They may choose best dropshipping products from Aliexpress due to the cheap price of the products, and use some plugs to help them manage the website. For example, Shopify Oberlo droppshiping plug can integrate Shopify with Aliexpress, and upload your products in Aliexpress easily in your website, and sync their inventory information into Shopify. Automizely 1688 Dropshipping categorized products that can be shipped directly from the United States, greatly shortened your time to find best dropshipping products. In addition, sellers can also find personal supplier to provide the best dropshipping products.

Shopify Oberlo droppshiping

IV. How To Achieve Perfect Dropshipping Fulfillment?

After the products are sourced, many dropshippers choose a 3PL provider to fulfill the dropshipping orders since choosing 3PL provider to fulfill the dropshipping orders can improve operational efficiency, release cost pressure, and improve fulfillment efficiency. Then how to choose a 3PL provider to achieve perfect dropshipping fulfillment?

Actually, a perfect dropshipping fulfillment comprises of 4 parts. Firstly, strong packing. Using strong material to pack the order can reduce order deficiency rate. Secondly, fast shipping time. When an order is placed, the customer is eager to receive the order. Hence perfect dropshipping fulfillment has high requirements for shipping time. Thirdly, real-time tracking. If the order can be tracked, the customer will make sure they are not cheated and be patient to expect the order. Fourthly, high cost performance. Fast shipping time always means high cost, but sometimes it is not suitable for cheap product.  

It is worth mentioning that, many E-commerce sellers are still sourcing products from China, dropshipping from AliExpress, 1688, Oberla etc., then fulfilling orders with the help of China fulfillment center to complete picking& packing and shipping. As the shipping route is quite long, so sellers care much about perfect dropshipping fulfillment. To find a perfect dropshipping fulfillment center in China, you must know SFC.

SFC is one of the largest Order Fulfillment Center and Dropshipping Fulfillment Center in China, it has warehouse in Huizhou and Yiwu. As is known to all, Shenzhen is one of the “biggest manufacturing and transporting hubs of the world”, and Yiwu is the “Supermarket of the World”, the superior geographical position of SFC’s fulfillment center not only improves SFC’s China fulfillment efficiency, but also accumulates rich experiences in handling all kinds of e-commerce difficulties. What’s more, SFC provides safe warehouse, customized picking & packing services, quick shipping and real-time tracking services, thus improving pick & pack efficiency, minimizing errors and triggering good reviews.

Best China fulfillment center

If you are a dropshipper, you can choose SFC to achieve perfect dropshipping fulfillment sent from China. To get a free quote, you can click: https://www.sendfromchina.com/get-a-quote to get a free quote.

by Winnie
Company news, E-commerce marketing, Ecommerce, Order fulfillment Oct 12,2021

How to Effectively Manage the Warehousing and Logistics?

With the constantly development of the global e-Commerce, the cross-border circulation and purchase becomes more and more popular. The formation of the demand for global shopping not only boosts the rapid development of new business forms and models such as cross-border e-commerce, but also brings cross-border e-Commerce logistics a bright future. However, opportunities always exist with challenges. There are some problems suffered in domestics warehousing .

  • global logistics

Storage, as the core of e-Commerce logistics operation, plays an important role in the transportation of e-Commerce logistics. Thus, paying close attention to its situation is of great importance for sellers and logistics providers. SFC did relevant researches and concluded that the domestic warehousing management was disorder, the efficiency of picking-up was relatively low, the cost in warehousing management was high, the development of storage equipment and technology was unbalanced and the standardization of commodity information was not high. As such, SFC proposed solutions to effectively manage the warehousing and logistics, and the specific solutions are as follows:

First, standardization of commodity information. As the commodity information management has been a headache of sellers, SFC attaches importance to the checkout of the quantity and quality of products before entering into the warehouse. For goods to be stored in the warehouse, SFC standardizes the customs declaration information according to the specification and size of the goods and takes SKU as the smallest inventory unit to manage. When it turns to the pickup process, operators can improve its efficiency since the previous orderly categorization.

pick and pack

Second, standardization of warehousing. SFC has a storage space of 71,649.88 square meters. The logistics area and storage area are managed by layers. The storage places of the goods are arranged according to the location, the goods are marked with a unified logo, and numbered independently, thus the quantity is monitored in real time. In the process of out-put and in-put the warehouse, goods are operated according to the shelf position information, thus they can be completed in a fast, accurate and convenient manner, the efficiency is improved and errors are reduced.

Warehouse

Third, advanced management system. SFC adopts WMS warehouse management system, which synchronizes inventory and store in real time and automatically updates quantity. The inventory accuracy reaches to 99.99%, and the inventory is updated in real time, supporting sync to stores in multiple platforms. Thus, sellers can manage easily since there are a great number of orders.

one-stop fulfillment

Fourth, automation equipment. SFC adopts automatic sorting model to cope with the peak season. The fully automated logistics sorting model processes 500,000 orders per day, and the manual error rate is as low as 0.01%, which fully guarantees the delivery needs of the store.

  • order fulfillment

Fifth, fast delivery. SFC delivers good from the warehouse, 99% orders can be sent out within the day after labeling and packaging, which flexible responses to the demand in off-peak and peak season. SFC updates  inventory in real time, and reminds you to replenish immediately.

multi-channel delivery

Sixth, low warehouse cost. SFC provides the seller with 30 days free storage rent, saving time and cost. The cost is visualized and transparent, and there is no hidden charge.

SFC has engaged in warehousing and logistics for more that ten years, it has been researching on the industry trend. As it notices the challenge hiding in the opportunity, it takes the lead in proposing the above six solutions to ensure effectively management on warehousing and logistics.

by Winnie
E-commerce marketing, Ecommerce Aug 3,2021

How to improve your E-commerce Fulfillment process?

Business was booming for many e-commerce companies recent years. No matter how many orders were pouring in, your e-commerce fulfillment process has the potential to make or break your business. If you’re looking for ways to improve your e-commerce fulfillment process and keep customers happy, take a look at the following guide.

Understand Your E-commerce Fulfillment Cycle Time

One of the first steps you should take is to understand the e-commerce fulfillment cycle time. This will help you gain valuable insight into how effective your current process is and how it is currently affecting your customer satisfaction rate. Some metrics to look at when understanding e-commerce fulfillment time include:

·Promised customer order cycle time

·Actual customer order cycle time

·Cash to cash cycle time

·Supply chain cycle time

Manage Your Inventory Properly

Before receiving an order, make sure you are well prepared for controlling and managing your inventory. Your warehousing space should safely store all of your merchandise and give you room to grow.

·Stay on top of your demand forecasting

It’s essential to know when to anticipate those peaks in demand so that you can order the right level of stock accordingly. Keep an eye on the lead time from your suppliers well in advance is easy for you to meet seasonal sales fluctuations.

·Set aside safety stock

To minimize the risk of running out of stock, you should always set aside safety stock. It’s recommended to use statistical methods that refer to past data to measure demand spikes.

·Use Your warehouse space efficiently

Space efficiency means reconsidering layout, product flow, labor, and storage. Short-distance movements, safety, and throughput in a warehouse are also factors in maximizing space.

Automate Your E-commerce Fulfillment Processes

Manual data entry work is one of the most tedious and time-consuming parts of e-commerce fulfillment. Automation could not only increase employee productivity, but also reduce human error and increase operational efficiency. With the repetitive tasks out of the way, you may focus your efforts on the other aspects of order fulfillment to further satisfy the customers.

Always Ready for Picking and Packing

Automation can help to keep the time spent on picking and packing to a minimum while also reducing errors, but there are still some other things you can do to improve your e-commerce fulfillment process.

·Consider how products have been slotted into shelves

Keep your best selling and fastest moving items in the most easily accessible spot. If any items that are frequently bought in the same order, group them together. Similarly, put similar products in bins next to each other may lead to more mispicks or incorrect barcode scans.

·Make returns simpler

Returns are an inevitable part of any e-Commerce business. Getting returned products back into your inventory as quickly as possible should be one of your main goals. Streamline the procedure by using packaging that allows customers to ship orders back easily.

Communicate More With Your Customers

Keeping in close contact with your customers from beginning to end, providing real-time updates on each stage of their order will not only build trust and improve the customer experience, it’ll also boost customer satisfaction.

Even after your customer has received their package, reaching out again and kindly asking for a product review or brief survey about their shopping experience is a great way to gain social proof from customers.

ways to improve your e-commerce fulfillment process
by Winnie
E-commerce marketing, Ecommerce Nov 14,2019

5 best ideas to increase sales this Black Friday

Black Friday

Both Black Friday and Cyber Monday (BFCM) are the largest online selling days in the year. Last year, over US $24.2 billion was sold by online sellers around the world during BFCM.

With BFCM gaining popularity with customers and businesses globally, the 2019 sales shaping will be up to bigger and the competition will be more intense.

If you are an e-commerce business owner and want to generate larger sized sales this biggest shopping weekend, there are 5 ideas for Black Friday marketing campaign success.

Create irresistible promotions

A “jaw-dropping” sale is one of the key factors in promotion. Statistics indicate that 70% of consumers say price is the biggest determining factor of their shopping during Black Friday and Cyber Monday. So, it’s important to craft an irresistible BFCM offer.

But Black Friday promotions are about more than sale. Many businesses have started to use a lot of promotions to draw in consumers. If you would like to stand out from your competitors, designing unique promotions may be a necessary job.

Here are several promotional ideas for your reference.

  • Offering a product bundle
  • Timed specials
  • Gamifying your offers
  • Give customers free stuff

Use social media to advertise holiday sales

What better way to increase Black Friday sales than with advertising in social media?

Advertising on social media is incredibly simple to attract an oversized variety of potential consumers and build a productive conversion. So, how do you get started?

1.Using content with higher engagement levels, such as: image, videos, gifs, and slide shows.

Gorgeous graphics and visual effects invariably catch people’s attention. And the more important thing is that the content should be tailored with specific interests and centered the Black Friday & Cyber Monday theme.

2.Empower customers to take an action.

Calls to action like purchase, browse more, which will prompt them to take actions.

3.incentivizing sharing

Also, a great way to get more impression is by incentivizing sharing. For instance, you can talk to your fans that “Sharing this and get 20% off”.

4.Higher ad budgets to outdo competitors

Build suspense and buzz around the Black Friday sales

Hint to your audience that there will be a mysterious product/gift be sent on Black Friday,which will piquing the curiosity of your customers. And the sooner you do, the more successful your sales will be.

Besides, email marketing also plays a significant role in the successful holiday sales which will remind your customers to check out Black Friday promotions and browse your online store.

Make sure your site work on mobile friendly

Usage of mobile devices has gradually exceeded that of the desktop that is means that most of information you are promoting is being viewed on mobile. So test how your store looks on a mobile to make sure that shoppers can easily navigate and make purchases on your site with their mobile devices without a problem.

Choose reliable omni-channel Logistics Services

As the last part of sales, logistics service is also crucial. For better or worse, it can affect your cost, timeliness, package safety and even store reviews. Especially during the Black Friday and Cyber Monday, with billions of packages circulating around the world, it’s easy to get stuck in traffic jams.

Therefore, when choosing logistics services, you can refer to the following Suggestions.

  1. Company qualification
  2. Order processing efficiency, such as: delivery rate; stock accuracy.
  3. Cooperation with international logistics companies.        
by Winnie
Ecommerce, Order fulfillment Oct 31,2019

6 steps to improve your e-commerce order fulfillment process

When you care about these questions, it’s about time to improve your ecommerce order fulfillment process.

  • Manual inventory management opens up a room for human error?
  • Your order cannot be processed in time?
  • Your order may not be despatched until 24 hours,even 48 hours?
  • Is the delivery time too long?
  • Wrong items have been sent out occasionally?
  • Is it difficult to choose the appropriate shipment among many options?
  • No update tracking information?

Due to above problems, negative customer reviews will increase, hurting e-commerce store rankings and sales.

But solving these problems is not difficult. Here are 4 simple but very effective ways for improving Ecommerce order fulfillment process.

1. Improving Inventory Handling capacity

Order fulfillment process begins with inventory, so the first thing is setting up inventory and keeping it accurate.

A.    Inventory information must be updated in time.
In addition to orders, returns, damage and free samples can also be carried out according to the accuracy of your inventory level.

B.    Forecast the demand of each sales channel to ensure sufficient inventory or reduce unnecessary inventory.

2. The best tip to improve order fulfillment process is automation.

Without the help of the automated system and fulfillment process, shipping product will cost you too much time and money in the process. The direct impact is that ecommerce orders cannot be processed in a timely manner.

If your order fulfillment partner provides the API integration with online stores, the customers’ orders can be processed quickly, including inventory management, pick & pack and tracking number. Then, it is easy to deliver packages within 24 hours.

An automated order fulfillment process might look like this:

The advantages of automation are more than that:

  • The inventory will be updated automatically.
  • Watching closely on what’s happening with your order. And automatically prompts you for pending issues during the order fulfillment process.
  • Provide accurate and rapid tracking services for you and customers.

3. Customized packaging not only shows your brand, but also reduces costs and damages.

Opening an eagerly awaited package and finding the broken items inside is irritating, to say the least.


The best order fulfillment services provider can do everything for you, from the warehousing to consumer satisfaction. Even if you have many special requirements, such as customized packaging.

Upon receiving orders, they will pick and pack the items into the appropriately sized box with the right packaging materials or repacking your products in customized boxes according to your brand style. And they will reach their destination in a sound condition and at a reasonable cost.

So, to summarize, order fulfillment is more than simply completing the delivery and receipt of goods. It is more important to show perfection in details.

4. Choose appropriate logistics channels to shorten the delivery time.

Many ecommerce buyers want to receive their beloved things as soon as possible.
For the seller, positive customer satisfaction is the best thing, which will enhance the trust of the store and lead to a high re-purchase rate.

Most e-commerce sellers will not choose the expensive express delivery,even though they are fast.

Therefore, excellent e-commerce order fulfillment provider will customize dedicated lines targeting different countries to deliver packages at a low price and fast speed. Furthermore, it will also supports fast speed and low cost.

More over, in peak season, a successful order fulfillment can still be quickly completed.

5. The wrong shipment is unavoidable, but it can be controlled effectively

There is no doubt that the wrong shipment is unavoidable for various reasons.

But the professional order fulfillment partner can monitor the whole journey of the goods’ movement, then the mistake is very easy to avoid. This is usually done with a bar code. The barcode is scanned once per process and the error rate will be greatly reduced.

6. Outsourcing to a 3PL fulfillment service, who are responsible for everything in order fulfillment.

If your business is stalled because of these issues, consider –outsourcing to fulfillment partners to optimize your order fulfillment process.

Shipping goods across the world is not that easy. There are so many nuisances involved in the process, such as customs clearance, DDP or delivered duties paid and export tax rebate.

Not only that, even in the same postal company, once the weight and size of the item change, the postal cost will increase rapidly.

Therefore, it takes a lot of manpower to study the changes in freight rates and the customs clearance process, but not necessarily good results. That’s why I recommend that you outsource logistics to 3PL fulfillment service, who manages multiple carriers, rates and transportation services for you. (postal, courier, dedicated lines, fba, etc.).

The best 3PL provides one-stop shipment & fulfillment solution for you. Providing requirements and product information (volume, weight, characteristics) and handing the goods to them is the only thing you need to do and the rest is fulfilled by 3PL, including warehousing, picking & packing, shipping.

Besides, the professional 3pl will customize the best logistics solution for you at the best cost and delivery time.

More than that, if 3PL has sophisticated technology that can be integrated directly with your e-commerce platform or marketplace, which will bring orders, shipments, inventory tracking, and more together in one place to streamline and automate the order fulfillment process.

3pl fulfillment service

If your supplier is in China and you are looking for such an excellent partner, you can contact SFC, who will provide you with the most suitable order fulfillment solution.

https://www.facebook.com/sendfromchina.SFC
by Winnie
Ecommerce, Order fulfillment Oct 15,2019

Do you think Paypal will take up a market share in China?

As a listed company of Nasdaq, Paypal is also the world’s leading third-party payment enterprise, covering more than 200 countries and regions around the world, with more than 286 million active payment accounts and supporting transactions in more than 100 currencies around the world. This news means that the global payment giant has officially entered the China’s domestic market. In this article, I want to talk about how this news will affect the situation of domestic third-party payment industry. Is there an opportunity for Paypal in China?

In the fourth quarter of 2018, China’s third-party payment is basically an oligopoly of alipay and tencent finance, which together account for more than 90% of the market. In fact, it is not hard to imagine that the core driving force of mobile payment in China comes from e-commerce and social platforms, such as taobao and WeChat Lucky Money, and these platforms have certain exclusivity. Therefore, relying on the advantages of platforms, it is easy to build a moat of its own and compress the space of other third-party payment enterprises.

At present, the market share of mobile payment in the China’s domestic third-party payment market is getting higher and higher, which means the trend of offline development cannot be stopped. However, paypal, which has no mass base, should be more difficult to develop in this field. It can be seen that there is not much room for paypal to survive in China’s domestic third-party payment market under the current situation.

Cross-border payment is the breakthrough?

So where is paypal’s breakthrough in China? Perhaps the answer lies in cross-border payments. In 2018, 20% of paypal’s revenue came from cross-border business, and 20% of cross-border business came from the Chinese market, which shows the importance of the Chinese market in its overall business.

By the end of 2018, cross-border e-commerce had accounted for nearly one-third of total imports and exports. The growth rate has also maintained double-digit growth. In fact, there is another recent event that deserves our attention, which is alibaba’s $2 billion acquisition of netease koala, and alibaba’s integration of cross-border e-commerce, which shows that the giants attach great importance to this area.

It can be seen that the cross-border payment industry should be in a relatively prosperous stage, and the consumption ability of the customer group is relatively stronger. In the field of cross-border payment, paypal undoubtedly has its own advantages. It entered the field of international payment earlier than Chinese companies and has more experience and bigger market.

Paypal is still optimistic about the development of China’s third-party payment market.

by Winnie

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