As e-commerce fulfilment plays an important role in cross-border e-commerce business, new order fulfillment options are emerging almost every day. However, the only thing that e-commerce sellers care about is whether their orders can be delivered intactly to the buyer at an affordable price. Therefore, they generally entrust third-party order fulfillment companies to help them choose the best options.
When it comes to China order fulfillment centers, you may think of Easyship and SFC Service, both of which are excellent ecommerce fulfillment & shipping solution providers. Since each has its own strengths, this article will analyze their services in detail to help you make the right choice.
Comparison content：
I. Basic Information of Easyship and SFC Service.
II. Comparsion of Major Fulfillment Services.
- China Warehousing Service
- Inventory Management
- Packaging Services
- System Supports
- Global Shipping Services
- Brand Tracking Page
- Customer Support
III. Price Comparsion of Easyship and SFC Service
IV. Choose Easyship or SFC Service as Your E-business Fulfillment Partner?
I. Basic Information of Easyship and SFC Service.
1.Easyship
Easyship, founded in 2014, is a all-in-one shipping platform for global eCommerce. It acts as a bridge that connects sellers and marketplaces to couriers. The company has a multinational team with offices in Europe, the United States and Asia. Easyship can connect your online store, pick and pack your orders, and ship them to your customres.
2. SFC Service
SFC Service, founded in 2007, is a leading tech-powered cross-border e-commerce fulfillment company in China. SFC Service offers warehousing, picking and packing, kitting & assembly and the end-to-end global logistics services for over 100,000 cross-border ecommerce sellers, crowdfunding creators and dropshipping businessmen. At present, SFC Service develops 60+ logistics channels, and its global logistic service covers 220+ regions worldwide. With the one-on-one help of a professional customer manager, every sellers can get a custom solution.
II. Comparsion of Major Fulfillment Services.
1. China Warehousing Service
- Location
SFC Service’s warehousing centers are located in Mainland China (Shenzhen and Yiwu), while Easyship’s warehouse is located in Hong Kong, China. So you have more warehouse address options in SFC, and you can shorten your shipping distance and shipping costs by choosing the nearest warehouse.
2. Warehousing management
Both Easyship and SFC Service provides warehousing management services for their customers. They all support API integration, stock allocation, stock alerts, and cusom packaging. The only difference is that SFC can provide free value-added services such as quality inspection and bundling services.
3. Response time
SFC Service’s China warehouses are self-owned so it can directly responds to customer needs. While Easyship’s warehouse is provided by a third party company, which requires multi-party connection and long time customer response.
4. Warehousing fees
Most fulfillment centers charge storage costs according to the storage area on a daily basis, and Eayship is the one take this way to charge their customers. SFC Service provides 30 days free warehousing services (storing and SKU management) for new customers, and provides competitive price for customers who need to extend the warehousing time.
2. Inventory Management
Both Easyship and SFC Service have rich experiences in inventory management. You can connect your online store with Easyship’s or SFC Service’s system, which will auto sync all your orders. You can manage all your operations from a central dashboard — even with stores and suppliers in different locations. Inventory levels are automatically updated and you can get timely inventory alerts to avoid inventory shortages.
3. Packaging Services
SFC Service can custom packaging to delight customers and help entrepreneurs develop their brands.
1.Various packaging materials
SFC Service provides unbranded packaging boxes, bubble film, corner guards, packaging tape, etc. For some fragile products, we will recommend reinforced packing.
2. Transparent packaging fees
There are no hidden fees, and you can view the detailed cost of storage, picking and shipping in SFC system. SFC Service can custom brand packaging, and there are no minimum order quantity requirements. In addition, it provides ancillary and simple product assembly and other value-added services.
Above all, Easyship has no packaging service, so you have to pack products bu yourself. Although Easyship provides useful packing guidance to help you, it is not as convenient as SFC Service.
4. System Supports
Both Easyship and SFC Service provide a simple, intuitive and efficient transportation software interface. Easyship’s system is simpler and easier to operate. SFC Service’s system has too many functions, so it is very complicated.
Both of them offer proprietary software that simplifies order management by replacing the complex forms common in manual systems with simple automation features.
5. Global Shipping Services
SFC Service covers more than 200 countries and regions, including emerging markets and remote areas, with DDP/DDU services and customs clearance services. While Easyship only covers six countries: the US, Canada, Hong Kong, Singapore, Australia and the UK. The logistics options of SFC are very limited (only express, post, SF), while SFC Service has a variety of logistics options.
In addition, Easyship is limited to one country per user account. If you plan to ship from more than one starting point, you need to create an account for each starting point. SFC Service, on the other hand, only needs to register an account to ship around the world.
6. Brand Tracking Page
Both Easyship and SFC Service offer customers customize tracking pages to match their brand. By this way, customers can track their packages under your brand, which in some degree will improve your brand awareness and brand reputation.
SFC Service also provides customers with a simple copy and paste template to implement order tracking widgets anywhere on their website. This will allow entrepreneurs to quickly check order status with a single click. Your customers will never have a reason to leave your site to double-check their order!
7. Customer support
Both Easyship and SFC Service offer exceptional and thoughtful customer service to entrepreneurs, the customer service teams answer questions and provide assistance 24/7 hours.
Easyship runs a comprehensive knowledge base, which covers all the topics to start your businesses. If you encounter a problem that is not included in the help center, you can submit the a request form. But Easyship does not provide customers with any means to contact them directly for urgent enquiries, so it will take a while for you to get a response. While their support teams are often helpful, the waiting time is too long.
SFC Service has real-time chat and one-on-one customer support. Each customer is assigned a personal manager when they sign up, so you can be assured of a quick, relevant and practical response when you encounter a problem. No need to worry about daily logistics management operations. The customer can refer the problem to the account manager, who takes care of the details while the customer focuses on business.
III. Price Comparsion of Easyship and SFC Service
1. Storage Costs
SFC Service storage costs are cheaper. There is no minimum consumption limit and deposit limit of Easyship. It provides free pickuping services for its customers. The 30 days free warehouse rental fee and SKU management fee are friendly to sellers, which greatly reduces the cost of fulfillment.
2. Which One Is Cheaper?
On the whole, SFC Service is cheaper than Easyship since entrepreneurs who ship more than 500 orders per month in Easyship shall pay an offer of $29 every month for the subscription plan, while SFC Service’s custom fulfillment solutions are free of charge.
In addition, Easyship’s customer support service charges by tier on a monthly basis, while SFC Service charges based on actual products and actual days.
IV. Choose Easyship or SFC Service as Your E-business Fulfillment Partner?
Both Easyship and SFC Service are satisfactory functional platforms. Easyship offers a variety of integrations and benefits for first-time users, making it an attractive fulfillment solution. But SFC Service offers more services and has wide coverage of more than 200 countries. SFC’s fulfillment services are richer and cheaper. SFC Service will be a better fulfillment partner in China based on its services and fees.